Photoshop/Illustrator help needed

Submitted by tarak on Sat, 2008-08-09 15:12.

Member's Forum

hi,
i still work with Photoshop 7.0.1 ME (Middle East version)
now i try to install Photoshop CS3 (ME) and Illustrator CS3 (ME)on Windows version Vista. but everytime i get an error.
anybody knows why? do you maybe have any tips to share?

thanks in advance,

Firstly

Submitted by Mintsauce on Sat, 2008-08-09 15:40.

Can you tell us what the error message is? (In English, if possible, not ME)

Francois

in de beginning, during

Submitted by tarak on Sat, 2008-08-09 16:12.

in de beginning, during initializing:
"setup has encountered an error and cannot continue. contact adobe customer support for assistance.
internal error: 2739

i thought maybe it has to do with Vista.

Here's a tip

Submitted by Mintsauce on Sun, 2008-08-10 23:19.

Click Start, Accessories,

On XP

Right click Command Prompt.
Click Run as Administrator.
At the prompt type,
regsvr32 jscript.dll (be sure to type the space between the two strings.)
hit enter.

Then install

OR:

On Windows Vista32:

Choose Start > All Programs > Accessories.
Right-click the Command icon, choose Run As Administrator, and authenticate.
Navigate to Windows\System32.
At the prompt, type regsvr32 jscript.dll and press Enter.
When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.

On Windows Vista64:

Choose Start > All Programs > Accessories.
Right-click the Command icon, choose Run As Administrator, and authenticate.
Navigate to Windows\SysWow64.
At the prompt, type regsvr32 jscript.dll and press Enter.
When a dialog box with the message "DllRegisterServer in jscript.dll succeeded" appears, click OK.

(http://www.adobeforums.com/webx/.3bc3ddab)

Uninstall any and all old

Submitted by natobasso on Mon, 2008-08-11 17:02.

Uninstall any and all old versions of CS before installing a new one.
----
Natobasso
"Powerpoint is not a design application"

it got fixed

Submitted by tarak on Mon, 2008-08-18 01:49.

Mintsauce and natobasso,
Thank you so much for your help!
i'm now working with Photoshop CS3 extended for the first time.

tarak

Awesome! How did you resolve

Submitted by natobasso on Mon, 2008-08-18 14:49.

Awesome! How did you resolve the issue?

----
Natobasso
"Powerpoint is not a design application"

just did what you said

Submitted by tarak on Thu, 2008-08-21 20:03.

uninstalled the old versions and did what Mintsauce wrote.
i can now work with photoshop CS3.
but then, i got another problem. this time with windows.
i actually try to install Adobe Creative Suite 3. but i only could install photoshop CS3.
when i try to install Illustrator or InDesign, i get the message:
"Adobe illustator/indesign CS3 has stopped working"
"A problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available."

i uninstalled 4 times the whole adobe familiy and tried again, but i get still the same message.